Total Mobility card transport in Hawke’s Bay.
We’re an approved provider for Hawke’s Bay Regional Council’s Total Mobility scheme. With a card, the scheme pays 75% of your fare, up to the regional cap.
Three steps with us.
- 1
Tell us when you book
Call or text and mention you’re a Total Mobility cardholder.
- 2
Bring your card
Show it to the driver at the start of the trip. We swipe it on the meter.
- 3
Pay your share
The scheme pays 75% of the fare, up to the regional cap. You pay the rest by EFTPOS or cash.
The subsidy is capped per trip by Hawke’s Bay Regional Council. Anything over the cap is added to your share. We swipe your card on the meter, so the discount comes off straight away.
Who the scheme is for.
Total Mobility is for people with a permanent or long-term impairment that makes it hard to use the bus safely on their own. That can be a physical, sensory, neurological or age-related condition.
Cards are issued after an assessment with an approved local agency. Hawke’s Bay Regional Council runs the scheme across Napier and Hastings.
Ways to pay your share.
- EFTPOS and cards
- Pay your share in the van by EFTPOS, contactless debit or credit card.
- Cash
- Cash is always fine. Pay the driver directly.
- ACC
- Recovering from an accident or surgery? We bill ACC directly with your approved claim number.
- Health NZ travel vouchers
- Approved National Travel Assistance (NTA) vouchers for specialist and outpatient appointments.
About the scheme.
What is Total Mobility?
Total Mobility is a government-funded scheme that helps people with long-term impairments get around, by paying part of the cost of trips with approved transport providers.
Who can get a card?
People with a long-term impairment that stops them using public transport safely or on their own. Eligibility is decided by an assessment with an approved agency.
How do I apply?
Contact an approved assessment agency in Hawke’s Bay, such as Age Concern, the Disability Resource Centre or Blind Low Vision NZ. Hawke’s Bay Regional Council runs the scheme locally and can point you to one.
How much is the discount?
In Hawke’s Bay the scheme pays 75% of your fare, up to the regional maximum per trip. You pay the remaining 25%, plus anything over the cap.
Can I use my card if I travel in my wheelchair?
Yes. You stay in your own chair, and the trip is subsidised just the same.
Do you accept ACC or Health NZ travel vouchers?
Yes. We accept approved ACC transport claims and Health NZ (Te Whatu Ora) National Travel Assistance vouchers.
Ready to book?
Call or text us, mention your Total Mobility card, and tell us where you need to go.
