Medical appointments

We pick you up from home, help you in and out of the van, and drop you at the right entrance for your appointment. When you’re finished, call or text and we’ll come back for you.

Call 027 352 1635 Book online

What’s included

Pickup from your door and drop-off at the right entrance
A hand to reception or the waiting room if you’d like it
Return trips when you’re ready, even if the appointment runs over
Total Mobility cards, ACC claims and Health NZ travel vouchers
Wheelchair-accessible vans

Good for

Outpatient and specialist visits at Hawke’s Bay Hospital
GP, dental and physio appointments
Regular dialysis or chemotherapy

Good to know.

Still have a question? Call or text 027 352 1635.

What if my appointment runs late?

That happens a lot. Call or text us when you’re finished and we’ll arrange your ride home. There’s no fee for waiting on a late clinic.

Can a support person come with me?

Yes. A family member, carer or assistance dog can travel with you at no extra charge.

Can you bill ACC or Health NZ directly?

Yes, if your travel has been approved. Give us your ACC claim number or purchase order when you book.

Approved Total Mobility provider

Your card takes 75% off the fare.

Mention your card when you book and show it in the van. We swipe it on the meter, so the discount comes off straight away, and you pay the rest by EFTPOS or cash.

How the scheme works Book with your card

How a fare is split

75%

25%